Gloryous Artisan Jewellery POLICIES

Thank you for making a purchase! I'm confident that the product will bring you joy. If you encounter any concerns, please get in touch with me before resorting to a negative review.

My aim is for you to absolutely love your purchase. However, if there's an unusual situation where you're not completely satisfied, please reach out within 5 days from the dispatch date. Returns and exchanges are gladly accepted within 14 days from when you received the item. Kindly note that due to the nature of certain items, I can't process returns for custom or personalized orders, as well as intimate items like Earrings, and items that are on sale, unless they're damaged or defective. I truly appreciate your understanding and cooperation.

For cancellations, please inform me within 24 hours. Returns should be initiated within 7 days. The responsibility for return postage costs lies with you, the Buyer. Also, if the item isn't returned in its original unworn condition, any decrease in value will be the buyer's responsibility.

Should you have any additional inquiries or require assistance regarding your purchase, please don't hesitate to contact me. Your comprehension of the return and exchange policy is greatly valued. If any challenges arise, please don't hesitate to reach out prior to leaving a review. I'm dedicated to ensuring your contentment. Your satisfaction with the product is my top concern. Thank you for your collaboration, and I trust you'll take immense pleasure in your recent acquisition!

We strive to process and dispatch all orders within 3-5 working days.

Please note all items are handmade any any delays will be notified.

Once your order has been shipped, you will receive a confirmation email with tracking details (if applicable).

In the event of any delays beyond this timeframe, we will notify you promptly with an update on your order status.

If you have any questions regarding your shipment, please contact our customer support team.

Orders over £100 receive free tracked UK shipping 

Shop online and pick up your order in-store for free. It's fast, easy, and convenient.

Make your gift extra special with our gift wrapping service. Choose from a variety of wrapping paper and add a personalized note.

Effective Date: 01/01/2025

Gloryous Artisan Jewellery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
• Non-Personal Information: IP address, browser type, and browsing behavior on our website.
• Cookies & Tracking Technologies: We use cookies to improve user experience and analyze website traffic.

We use the information collected for the following purposes:

• To process and fulfill orders.
• To communicate with you regarding your order, promotions, or updates.
• To improve our website and customer experience.
• To comply with legal obligations.

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online data transmission is 100% secure.

We do not sell or rent your personal information. However, we may share your data with:

• Trusted third-party service providers (e.g., payment processors, shipping carriers) to fulfill orders.
• Legal authorities if required by law.

You have the right to:

• Request access to or deletion of your personal data.
• Opt out of marketing communications.
• Disable cookies through your browser settings.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

If you have any questions about this Privacy Policy, please contact us at:
Email:gloryousartisanjewellery@hotmail.com